FAQs

How long does it take to process an order?

We display the stock status on our product pages. If a product is in stock, it can be shipped to you immediately. Otherwise, we will assemble your controller by hand immediately after receiving your order and then ship it.

How long does shipping take within Deutschlands

Orders will be processed within [timeframe] from the time of dispatch. Deutschlands Delivery is usually within 2 business days. Please note: Delivery times are non-binding; in case of delays exceeding 14 days, you have the right to cancel your order.

Which Swiss shipping providers are available?

We ship exclusively with UPS within Deutschlands

What payment methods are available?

You can via Vorkasse, Klarna, PayPal, Kreditkarten oder digitalen Wallets wie PayPal und Google Pay / Apple Pay pay.

Can I return a controller?

Returns are only permitted with written consent within 14 days. Condition: The goods must be unused, complete, and in their original packaging. Returns are at the customer's expense and risk. Custom-configured controllers are excluded from the return policy.

Where are the controllers manufactured?

All controllers are lovingly handcrafted in Rümlang, Zurich, ensuring the highest precision and quality.